Terms and Conditions

1. Terms and Conditions

Last Updated: 1 June 2025

These Terms and Conditions ("Agreement") constitute a legally binding agreement between you ("User," "you," or "your") and Better App Information Technology LLC, a limited liability company incorporated under the laws of the United Arab Emirates, with its registered office located at Dubai Hills Business Park, Building 1, Office 104, Dubai, UAE ("Company," "we," "our," or "us").

This Agreement governs your access to and use of all software, mobile applications, software-as-a-service (SaaS) products, websites, and related digital services (collectively, the "Services") offered by Better App Information Technology LLC. By engaging with our Services, you confirm that you understand, accept, and agree to comply with the terms laid out below.

1. Acceptance of Terms

By accessing or using our Services in any manner, including but not limited to visiting our websites, downloading or using our mobile applications, or registering for an account, you agree to be bound by this Agreement and all applicable laws and regulations. If you do not agree with these Terms, you must not use or access the Services.

This Agreement applies to all users, including but not limited to visitors, registered users, and customers. If you are acting on behalf of a company or other legal entity, you represent and warrant that you have full authority to accept these terms on behalf of that entity. Continued use of our Services implies ongoing acceptance of any changes made to this Agreement.

2. Description of Services

Better App Information Technology LLC provides a variety of digital tools and services, which include but are not limited to:

• Mobile applications for personal and professional use across various platforms such as iOS and Android;
• Software-as-a-service (SaaS) platforms that support business operations, automation, data analytics, and productivity;
• Web applications accessible via modern browsers designed for consumer or enterprise use.

The features of our Services may vary depending on the plan or tier selected. Services may include user interfaces, APIs, backend systems, analytics dashboards, reporting tools, and integration capabilities with third-party systems. We retain the right to add, modify, or discontinue any feature or part of our Services at our discretion and without prior notice.

3. User Accounts

To access certain Services, you may be required to create an account by providing personal and/or business information. You agree to:

• Provide true, accurate, current, and complete information during the registration process;
• Maintain and promptly update your account information as needed;
• Be fully responsible for all activities that occur under your account, whether authorized or unauthorized;
• Use a strong password and maintain its confidentiality.

You acknowledge that Better App Information Technology LLC is not liable for any loss or damage arising from your failure to comply with these requirements. You may not use another user's account without permission. We reserve the right to disable or suspend accounts that violate our terms.

4. Subscription, Fees, and Payment Terms

Certain Services require payment. By purchasing or subscribing to these Services, you agree to:

• Pay all applicable fees, taxes, and charges associated with your selected plan or service tier;
• Authorize us to charge your chosen payment method on a recurring basis, where applicable;
• Acknowledge that prices may change upon renewal and that we will notify you in advance of any pricing changes.

Late payments may result in service restrictions or termination. Subscription plans are billed in advance and may auto-renew unless explicitly cancelled by the user before the renewal date. Please refer to our Refund Policy for conditions related to cancellations and returns.

5. Acceptable Use

You agree to use our Services only for lawful and intended purposes. Specifically, you agree not to:

• Violate any applicable laws or regulations;
• Infringe upon the intellectual property or privacy rights of others;
• Distribute spam, viruses, malware, or other harmful or disruptive content;
• Attempt to gain unauthorized access to our systems or other users' accounts;
• Circumvent security features, misuse authentication credentials, or test system vulnerabilities;
• Use automated means (bots, scrapers) to access the Services without express written permission.

Your use of the Services must comply with community standards and applicable local and international laws. Violation of these guidelines may result in suspension, account termination, or legal action.

6. Intellectual Property Rights

All intellectual property rights in the Services, including software code, databases, content, visual design, branding, logos, and documentation, are the property of Better App Information Technology LLC or its licensors.

Except as explicitly permitted under this Agreement, you may not copy, modify, distribute, reverse engineer, or create derivative works from the Services. You may only use the Services for their intended purpose and within the scope of your license or subscription. Unauthorized use of our intellectual property is strictly prohibited and may result in legal action.

7. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal data. Our Privacy Policy explains how we collect, use, disclose, and store personal information in compliance with applicable UAE data protection laws.

By using the Services, you consent to the collection and use of your information as described in our Privacy Policy. We employ industry-standard security measures to safeguard your data, but we cannot guarantee absolute security. Users are responsible for securing their own devices and login credentials.

8. User-Generated Content

Some Services may allow you to post, submit, or upload content such as text, images, feedback, reviews, or other materials ("User Content"). You retain ownership of your User Content, but by posting it, you grant Better App Information Technology LLC a worldwide, non-exclusive, royalty-free license to use, reproduce, distribute, and display such content as part of the Services.

You represent and warrant that:

• You own or have the necessary rights to submit the content;
• The content does not infringe on any third party's rights;
• The content is not unlawful, defamatory, or harmful.

We reserve the right to remove any content that violates these Terms, community standards, or applicable laws. We are not liable for any loss or damage arising from the content submitted by users.

9. Termination

We may suspend or terminate your access to the Services for any reason, including but not limited to violation of these Terms, suspected fraudulent activity, or prolonged account inactivity.

Upon termination, your right to use the Services ceases immediately. Any licenses granted under this Agreement shall terminate, and you must delete any downloaded or stored copies of our software or content. Provisions that by their nature should survive termination (e.g., indemnification, limitation of liability) shall remain in effect.

10. Disclaimers

We strive to provide high-quality and reliable Services, but we do not guarantee that our Services will be error-free, uninterrupted, or fully secure. All Services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied.

To the maximum extent allowed under law, we disclaim all warranties, including but not limited to fitness for a particular purpose, merchantability, and non-infringement. Your use of the Services is at your own risk.

11. Limitation of Liability

To the fullest extent permitted by applicable law, Better App Information Technology LLC, its officers, directors, employees, or affiliates shall not be liable for:

• Any indirect, incidental, punitive, special, or consequential damages;
• Loss of profits, revenue, data, or goodwill;
• Damages resulting from unauthorized access, use, or alteration of your data.

Our total liability arising from or relating to these Terms is limited to the total amount paid by you for the Services in the three (3) months prior to the claim.

12. Indemnification

You agree to defend, indemnify, and hold harmless Better App Information Technology LLC and its affiliates, partners, and personnel from and against any claims, liabilities, damages, losses, and expenses, including legal fees, arising out of:

• Your use of or inability to use the Services;
• Your User Content;
• Your violation of these Terms or applicable law;
• Any third-party claims related to your conduct or content.

This indemnity obligation will survive the termination of this Agreement.

13. Governing Law and Dispute Resolution

This Agreement is governed by and construed in accordance with the laws of the United Arab Emirates, specifically the laws of the Emirate of Dubai.

Any disputes arising from or related to this Agreement shall be subject to the exclusive jurisdiction of the courts of Dubai. We encourage users to contact us first to attempt a resolution before initiating formal legal proceedings.

14. Amendments

We may update or revise these Terms periodically. Changes will take effect upon posting on our website or within our applications. It is your responsibility to review these Terms regularly. Continued use of the Services constitutes acceptance of the updated Terms.

In the event of significant changes, we may notify you through email, in-app notifications, or other prominent communication methods.

15. End User License Agreement (EULA)

By downloading, installing, or using our software applications, you agree to this EULA:

• You are granted a limited, non-exclusive, non-transferable, revocable license to use the software on authorized devices;
• You may not rent, lease, sublicense, distribute, or otherwise transfer the software;
• You may not modify, reverse engineer, or attempt to extract the source code.

Violations of this EULA may result in the termination of your rights and legal consequences. All rights not expressly granted are reserved.

16. Refund Policy

We want you to be satisfied with our Services. Our refund policy is as follows:

• Subscription Services: Monthly subscriptions are generally non-refundable. Annual subscriptions may be eligible for pro-rata refunds if cancelled within 14 days of purchase.
• One-Time Purchases: Refunds may be issued for technical failures or accidental purchases, if requested within 7 days.
• Disputed Charges: Contact our support team for resolution. We may request documentation to verify your claim.

All refunds are issued at our discretion and processed through the original payment method.

17. Contact Information

For support, feedback, or legal inquiries, please contact:

Better App Information Technology LLC
Dubai Hills Business Park, Building 1, Office 104
Dubai, United Arab Emirates
Email: [email protected]
Phone: +971 50 934 0607

2. Privacy Policy

Last Updated: 20 May 2025

This Privacy Policy explains how Better App Information Technology LLC, a limited liability company incorporated in Dubai, United Arab Emirates, with its registered office located at Dubai Hills Business Park, Building 1, Office 104, Dubai, UAE ("Company," "we," "our," or "us"), collects, uses, stores, shares, and protects information about you when you use our mobile applications, SaaS platforms, and web applications (collectively, the "Services").

We are committed to safeguarding your privacy and ensuring transparency regarding your personal data.

1. Information We Collect

We may collect the following categories of information:

• Personal Identification Information: Name, email address, phone number, company name, billing information.
• Account Credentials: Username, password, account preferences.
• Usage Data: Logs of access times, device type, IP address, operating system, browser type, app usage statistics.
• Content You Provide: Files, images, comments, feedback, reviews, and other content uploaded by you.
• Payment Details: Only transaction details; full payment card information is securely handled by our payment processors.

2. How We Use Your Information

We process your data for purposes including but not limited to:

• Delivering, maintaining, and improving our Services.
• Processing transactions and managing subscriptions.
• Communicating important information such as updates, changes, and technical notices.
• Responding to customer support inquiries.
• Conducting research, analytics, and product development.
• Enforcing compliance with our Terms and legal obligations.

3. Legal Basis for Processing (For UAE and International Users)

We rely on the following lawful bases for processing:

• Performance of a contract (providing you the Services).
• Compliance with a legal obligation.
• Legitimate interests, such as improving security and user experience.
• Consent, where applicable.

4. Data Sharing and Disclosure

We do not sell or rent your personal information. We may share your information in the following cases:

• Service Providers: Third-party vendors that support our operations (e.g., payment processors, cloud hosting, analytics tools).
• Legal Compliance: If required to do so by law or court order.
• Business Transfers: If we undergo a merger, acquisition, or sale of assets, your data may be transferred.

All third parties are required to process your information securely and in accordance with applicable data protection laws.

5. Data Storage and Security

We use appropriate technical, administrative, and physical safeguards to protect your data against unauthorized access, alteration, disclosure, or destruction. However, no system is completely secure, and we cannot guarantee absolute security.

Your data may be stored and processed on servers located in the UAE or other jurisdictions, depending on our service architecture.

6. User Rights

Depending on applicable law, you may have the following rights:

• Right to access the personal data we hold about you.
• Right to correct or update inaccurate data.
• Right to request deletion of your personal data.
• Right to restrict or object to certain processing.
• Right to request data portability.

Requests can be made by contacting us through the details in Section 12. We will respond within a reasonable time frame as required by law.

7. Data Retention

We retain personal data for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce agreements. Once retention periods expire, we securely delete or anonymize your data.

8. Cookies and Tracking Technologies

We use cookies, analytics tools, and similar technologies to:

• Enhance the functionality of our Services.
• Understand usage patterns.
• Improve user experience.

You can control or disable cookies through your browser settings. However, some features of the Services may not function properly if cookies are disabled.

9. Children's Privacy

Our Services are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If we become aware that we have collected personal information from a minor, we will delete it immediately.

10. International Transfers

By using our Services, you consent to the transfer of your information to countries that may have different data protection laws than your country of residence. We ensure that such transfers comply with applicable legal requirements.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal, operational, or regulatory reasons. Significant changes will be communicated via our website, applications, or email. Your continued use of the Services after such updates signifies your acceptance.

12. Contact Us

If you have questions, concerns, or complaints regarding this Privacy Policy or our data practices, please contact us:

Better App Information Technology LLC
Dubai Hills Business Park, Building 1, Office 104
Dubai, United Arab Emirates
Email: [email protected]
Phone: +971 50 934 0607

3. User Policy

Last Updated: 15 December 2024

This User Policy ("Policy") governs the acceptable use of mobile applications (the "Apps") developed and distributed by Better App Information Technology LLC ("Company," "we," "our," or "us"), a company incorporated under the laws of Dubai, United Arab Emirates. The Apps are made available through authorized app distribution platforms including, but not limited to, Apple App Store and Google Play Store (collectively, the "App Stores").

By downloading, installing, accessing, or using any of our Apps, you ("User," "you," or "your") agree to comply with this Policy, our Terms and Conditions, and Privacy Policy.

1. Eligibility and Account Responsibility

• You must be at least 18 years old to use our Apps, or of legal age in your jurisdiction. If you are under 18, you may only use the Apps with parental or guardian supervision.
• You are responsible for maintaining the confidentiality of any account credentials associated with the Apps.
• You agree to provide accurate and current information during registration and keep it updated.

2. Permitted Use

The Apps are licensed, not sold, to you. You may only use the Apps:

• For lawful personal or business purposes;
• As permitted by the App Store Terms of Service and this Policy;
• On devices that you own or control.

Any commercial, resale, or unauthorized use of the Apps outside of these permissions is strictly prohibited.

3. Prohibited Conduct

You must not:

• Modify, copy, reverse engineer, or attempt to extract the source code of the Apps;
• Circumvent security features, authentication systems, or technical restrictions;
• Introduce malware, viruses, or harmful code;
• Use the Apps to harass, threaten, defraud, or harm others;
• Upload, transmit, or share any illegal, defamatory, or offensive content;
• Infringe the intellectual property rights of the Company or third parties;
• Use automated means (e.g., bots, scripts) to interact with the Apps unless explicitly authorized by us.

4. User-Generated Content in Apps

Where the Apps allow you to create, upload, or share content:

• You retain ownership of your content but grant us a worldwide, royalty-free, non-exclusive license to host, store, and display your content as needed for the operation of the Apps.
• You agree that your content will comply with applicable laws and not infringe the rights of any third party.
• We may review and, at our discretion, remove content that violates this Policy or our Terms.

5. Updates and App Modifications

We may provide updates, bug fixes, patches, and enhancements to the Apps from time to time. These updates may be required for the continued functioning of the Apps and may be automatically installed. By using our Apps, you consent to receiving such updates.

We may also modify or discontinue features of the Apps at any time without notice.

6. Data and Privacy

Our Apps collect and process personal data as described in our Privacy Policy. By using the Apps, you agree to such processing, storage, and use.

You are responsible for ensuring that your device and network connection are secure.

7. Termination or Suspension of Use

We may suspend or terminate your access to the Apps if you violate this Policy, our Terms, or any applicable laws. You may also uninstall the Apps at any time if you no longer wish to use them.

8. Liability and Disclaimer

The Apps are provided on an "as is" basis. We make no warranties regarding the performance, reliability, or availability of the Apps. To the fullest extent permitted by law, we disclaim all liability for any losses or damages arising from your use of the Apps.

9. Governing Law

This Policy shall be governed by and construed in accordance with the laws of the Emirate of Dubai, United Arab Emirates. Any disputes related to this Policy or the Apps will be resolved exclusively by the courts of Dubai.

10. Contact Us

If you have any questions or complaints about this User Policy or our Apps, contact us at:

Better App Information Technology LLC
Dubai Hills Business Park, Building 1, Office 104
Dubai, United Arab Emirates
Email: [email protected]
Phone: +971 50 934 0607

4. Copyrights

Last Updated: 20 November 2024

This Copyright Policy ("Policy") outlines the commitment of Better App Information Technology LLC ("Company," "we," "our," or "us") to respect the intellectual property rights of others and describes how we address claims of copyright infringement related to our Services, including mobile applications, SaaS platforms, and web applications (collectively, the "Services").

By using our Services, you agree to comply with this Policy in addition to our Terms and Conditions, Privacy Policy, and User Policy.

1. Ownership of Content

All content made available through the Services, including but not limited to software, source code, visual design, text, graphics, images, logos, audio, video, documentation, and other materials, is owned or licensed by Better App Information Technology LLC and is protected by applicable copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, create derivative works of, publicly display, or exploit any part of our Services without prior written permission from the Company, except as expressly permitted in the Terms and Conditions.

2. User-Generated Content and Copyright Compliance

If the Services allow you to upload or submit content ("User Content"):

• You retain ownership of your content, but you represent and warrant that you have all rights necessary to post it.
• You must ensure that your content does not infringe on the copyright or intellectual property rights of third parties.
• We may remove or disable content that is reported as infringing upon the rights of others.

3. Reporting Copyright Infringement (Notice Procedure)

If you believe that your copyrighted work has been copied, used, or displayed in a way that constitutes copyright infringement through our Services, you may submit a written notification to our designated copyright agent.

Your notification must include:

• A description of the copyrighted work you claim has been infringed.
• A description of the material that you claim is infringing, including the exact location (URL, app screen, etc.).
• Your contact information, including name, address, phone number, and email address.
• A statement that you have a good-faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law.
• A statement, made under penalty of perjury, that the information provided in your notice is accurate and that you are the copyright owner or authorized to act on the copyright owner's behalf.
• Your electronic or physical signature.

4. Counter-Notification Procedure

If you believe that your material has been removed or disabled due to a mistake or misidentification, you may send us a written counter-notification. Your counter-notification must include:

• Identification of the content that was removed or to which access was disabled and the location where it appeared before it was removed.
• A statement that you believe in good faith that the material was removed as a result of a mistake or misidentification.
• Your name, address, phone number, and email address.
• A statement that you consent to the jurisdiction of the courts in Dubai, UAE, and that you will accept service of process from the person who provided the original complaint.
• Your electronic or physical signature.

Upon receipt of a valid counter-notification, we may restore the material unless the copyright owner initiates legal action within a reasonable period.

5. Repeat Infringers

In accordance with applicable law, we have adopted a policy of terminating, in appropriate circumstances, accounts of users who are determined to be repeat infringers.

6. No Legal Advice

This Policy is provided for informational purposes only and does not constitute legal advice. If you are unsure about your rights, responsibilities, or whether certain content infringes copyright, you should consult with an attorney.

7. Changes to This Policy

We may modify this Policy from time to time to reflect updates in our practices, legal requirements, or technological changes. Updates will be posted on our website and/or through our Services.

8. Contact Information

For any questions or concerns regarding this Copyright Policy, contact us at:

Better App Information Technology LLC
Dubai Hills Business Park, Building 1, Office 104
Dubai, United Arab Emirates
Email: [email protected]
Phone: +971 50 934 0607

5. Cookies

Last Updated: 20 May 2025

This Cookie Policy ("Policy") explains how Better App Information Technology LLC ("Company," "we," "our," or "us"), a company incorporated in Dubai, United Arab Emirates, uses cookies and similar tracking technologies when you access or interact with our websites, web applications, and SaaS platforms (collectively, the "Services").

By using our Services, you consent to the use of cookies in accordance with this Policy.

1. What Are Cookies?

Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. Cookies allow a website to recognize your device and store certain information about your preferences or past actions.

In addition to cookies, we may also use similar technologies such as local storage, web beacons, and tracking pixels to collect and store information.

2. Types of Cookies We Use

We use the following types of cookies:

• Essential Cookies: Necessary for the proper operation of the Services. Without these cookies, some parts of our Services may not function correctly.
• Performance and Analytics Cookies: Help us understand how users interact with our Services, measure traffic, and improve performance.
• Functionality Cookies: Enable enhanced features and personalization, such as remembering preferences and settings.
• Advertising and Targeting Cookies: Used to deliver relevant advertisements and track the effectiveness of advertising campaigns.

3. Why We Use Cookies

We use cookies to:

• Provide, operate, and maintain our Services.
• Improve the functionality, security, and user experience.
• Remember user preferences such as language or login details.
• Conduct analytics to better understand user behavior and usage trends.
• Deliver targeted advertising and promotions (where applicable).

4. Third-Party Cookies

Some cookies may be placed on your device by third-party service providers, such as analytics providers, advertising networks, and social media platforms. These third parties may collect data about your online activities over time and across different websites.

We have no control over third-party cookies and recommend reviewing their privacy and cookie policies.

5. Managing Cookies

You can control or delete cookies through your browser settings. Most browsers allow you to:

• View cookies that are stored on your device.
• Delete all cookies.
• Block cookies from being placed.
• Receive alerts before cookies are stored.

Please note that disabling or blocking cookies may affect the functionality of our Services and your user experience.

For more information on how to manage cookies, visit www.allaboutcookies.org.

6. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our practices. Updates will be posted on our website and/or through our Services. Continued use of our Services after such updates constitutes your acceptance of the revised Cookie Policy.

7. Contact Us

If you have any questions or concerns about our use of cookies or this Cookie Policy, please contact us at:

Better App Information Technology LLC
Dubai Hills Business Park, Building 1, Office 104
Dubai, United Arab Emirates
Email: [email protected]
Phone: +971 50 934 06 07